Privacy Policy & SMS Terms and Conditions

Effective Date: August 11, 2026

NeuroBridge Educational Services respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how NeuroBridge Educational Services collects, uses, protects, and shares information obtained through our website, contact forms, email, telephone, and SMS/text messaging services.

Information We Collect

NeuroBridge Educational Services may collect personal information that you voluntarily provide, including:

Name
Email address
Telephone number
Information submitted through website forms
Information related to inquiries about our services
Scheduling and appointment information
Communications you send to NeuroBridge Educational Services

We collect information only as reasonably necessary to respond to inquiries, communicate with clients and prospective clients, schedule or provide services, and operate NeuroBridge Educational Services.

How We Use Your Information

Information collected by NeuroBridge Educational Services may be used to:

Respond to questions and service inquiries
Communicate with current and prospective clients
Schedule and coordinate appointments or services
Send appointment reminders and scheduling information
Provide requested educational support and service-related information
Maintain appropriate business records
Operate and improve our services

NeuroBridge Educational Services does not sell or rent personal information.

SMS/Text Messaging

NeuroBridge Educational Services uses SMS/text messaging for informational and conversational communications with individuals who have opted in to receive text messages.

SMS communications may include:

Responses to service inquiries
Scheduling and appointment coordination
Appointment reminders
Responses to questions
Client support
Other informational communications related to services requested from NeuroBridge Educational Services

NeuroBridge Educational Services does not use this SMS program to send marketing or promotional messages.

Providing consent to receive SMS messages is voluntary and is not a condition of purchasing or receiving services.

SMS Consent and Opt-In

Individuals may opt in to receive SMS messages from NeuroBridge Educational Services by providing their mobile telephone number and affirmatively selecting the SMS consent option provided on our website contact form.

The SMS consent option is voluntary and is not pre-selected.

By opting in, you consent to receive informational text messages from NeuroBridge Educational Services at the mobile number you provide.

Message frequency varies depending on your interactions with NeuroBridge Educational Services. Message and data rates may apply.

SMS Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

Any other information-sharing provisions contained in this Privacy Policy exclude SMS opt-in data and consent.

NeuroBridge Educational Services may use service providers when reasonably necessary to facilitate business operations and communications. Personal information may also be disclosed when required by law.

SMS Opt-Out

You may cancel SMS communications at any time by replying STOP to a text message from NeuroBridge Educational Services.

After you send STOP, you may receive a confirmation that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently opt in again.

SMS Help

If you need assistance with our SMS messaging program, reply HELP to a message from NeuroBridge Educational Services.

You may also contact us at:

Phone: 630-703-0025
Email: cheryl@neurobridgeservices.com

Message Frequency and Charges

Message frequency varies based on communication and service needs.

Message and data rates may apply according to your mobile carrier and wireless plan.

Carriers are not liable for delayed or undelivered messages.

Privacy and Security

NeuroBridge Educational Services takes reasonable administrative and technical measures to protect personal information from unauthorized access, use, or disclosure.

However, no electronic communication or storage method can be guaranteed to be completely secure. Standard SMS/text messaging may not be appropriate for confidential or sensitive information.

Please do not send sensitive medical, psychological, financial, educational records, or other confidential information through SMS.

Third-Party Disclosure

NeuroBridge Educational Services does not sell, rent, or transfer consumer personal information or SMS consent data to external organizations except as strictly necessary to provide requested services, facilitate business communications, or comply with applicable law.

Customer data is not shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be sold, rented, or transferred to external organizations for their own purposes.

Data Protection and Safeguards

NeuroBridge Educational Services maintains reasonable administrative and technical safeguards designed to prevent unauthorized access, use, disclosure, or sharing of personal information. These safeguards may include restricted access to personal information, password-protected systems, appropriate confidentiality practices, and reasonable controls over third-party service providers that process information on our behalf.

Access to personal information is limited to individuals and service providers who reasonably require access to perform legitimate business functions. Service providers are expected to use personal information only as necessary to provide services to NeuroBridge Educational Services or as required by law.

NeuroBridge Educational Services SMS Messaging Terms and Conditions

Program Description

The NeuroBridge Educational Services SMS messaging program provides informational and conversational text communications to individuals who have opted in to receive messages.

Messages may include responses to inquiries, scheduling and appointment coordination, appointment reminders, responses to questions, client support, and other service-related communications.

Consent

By opting in to SMS communications, you authorize NeuroBridge Educational Services to send informational text messages to the mobile telephone number you provide.

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency varies depending on your interactions and communication needs.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for information regarding your text messaging or data plan.

Opt-Out Instructions

You may cancel SMS communications at any time by replying STOP.

After you send STOP, NeuroBridge Educational Services may send a confirmation message indicating that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages unless you opt in again.

Help Instructions

For assistance, reply HELP, call 630-703-0025, or email cheryl@neurobridgeservices.com.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Information collected through our SMS program is handled according to the Privacy Policy above.

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

Contact Information

For questions regarding this Privacy Policy, SMS messaging program, or Terms and Conditions, please contact:

NeuroBridge Educational Services
Dr. Cheryl Ann Fauth, Founder
Phone: 630-703-0025
Email: cheryl@neurobridgeservices.com
Website: www.neurobridgeservices.com

Last Updated: August 11, 2026